Telstra fails to connect asthmatic Wollongong pensioner's phone

By Ben Langford
Updated February 7 2016 - 8:05am, first published 8:00am
Val Silk: “I always pay my bills straight away. But I’m not going to pay that bill until I get a phone.”
Val Silk: “I always pay my bills straight away. But I’m not going to pay that bill until I get a phone.”

Val Silk considers herself “very, very lucky” after she was unable to call for help during a bad asthma attack – because Telstra had been slack connecting her phone.